Buzzbassador Privacy Policy

Last revised and updated 01/20/2023

Buzzbassador (“the App”) provides brand ambassador management and automation services (“the Service”) to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information We Collect

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  1. Orders
  2. We collect order information to find out what discount codes were used so that we can specify the source of the purchase and provide performance statistics for the users of the app. We only store the order details, not any customer information associated with that specific order.
  3. Products
  4. We collect information on the products being ordered so that we can populate that information for the user.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

- Information about you and others who may access the App on behalf of your store (i.e. your members), such as name, address, email address, phone number, and billing information.

- Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on their device.

We collect personal information directly from the relevant individual, through your Shopify account.

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to:
- Communicate with you and your customers, including to provide customer support;

- Optimize or improve the App, including to personalize your experience;

- Provide you with information or advertising relating to our products or services;

- Comply with applicable laws and regulations; and

- Protect our rights and interests, including for fraud detection and prevention.

Sharing Your Personal Information

We may share your Personal Information with third-party service providers to help us provide the Service and operate the App. For example, we may share your Personal Information with Shopify, our hosting provider, and other providers of tools and services that we use to operate the App. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you install the App), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will retain your Personal Information for as long as necessary to provide you with the Service and to operate the App, as well as to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make material changes to this privacy policy, we will provide you with notice as required by applicable law. You can review the most current version of our privacy policy at any time by visiting this page.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at
support@buzzbassador.com or by mail using the details provided below:

Buzzbassador
4849 Greenville Ave
Suite 100-154
Dallas, TX 75206
United States of America

Free 14-day trial — No contracts, no commitment

See what powerful creator marketing can do for you

Start For Free
White arrow pointing right